There are several things to check whenever you buy a refurbished item:. In general, technology experts are enthusiastic about refurbished electronics. They say as long as you buy from a reputable source, you can get a product that works just like new for a fraction of the cost. The more you can learn about both the product itself and the seller, the better your chances of avoiding an unpleasant surprise when your package arrives. Buying refurbished is just like buying secondhand — but with more protection.
It takes a little more work, and you have to examine both the goods and the seller with care. Skip to content Advertiser Disclosure Advertiser Disclosure: The credit card and banking offers that appear on this site are from credit card companies and banks from which MoneyCrashers. This compensation may impact how and where products appear on this site, including, for example, the order in which they appear on category pages.
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Prices vary depending on the manufacturer and the product. Any reconditioned product should come with a warranty and a returns policy. According to Amazon's guide to factory-reconditioned products, reconditioned items are reliable and have low return rates because of the rigorous testing process they undergo.
Manufacturers recondition returned products, so your product choice is limited to what they have in stock. You may have fewer customization options if you are buying a computer, for example. You may not be able to find out why an item was reconditioned. Some manufacturers, like Dell, give you an indication of the reason for the return by splitting products into new, certified-refurbished and scratch-and-dent categories. Others don't give this information.
In some cases, you may receive only limited warranty and returns policies compared to a manufacturer's new products. Typically, the term "factory-reconditioned" means that the manufacturer or its certified representative has refurbished the product.
You can expect product testing and repair to meet original standards, using official parts. Third parties also recondition products, often at a cheaper price, but these don't necessarily come with the same quality guarantees.
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